{"id":2383,"date":"2025-12-11T10:49:14","date_gmt":"2025-12-11T10:49:14","guid":{"rendered":"https:\/\/conductcourses.com\/product\/workplace-communication-skills\/"},"modified":"2026-07-17T06:48:30","modified_gmt":"2026-07-17T06:48:30","slug":"%ec%a7%81%ec%9e%a5-%eb%82%b4-%ec%86%8c%ed%86%b5-%ea%b8%b0%ec%88%a0","status":"publish","type":"product","link":"https:\/\/conductcourses.com\/ko\/product\/workplace-communication-skills\/","title":{"rendered":"\uc9c1\uc7a5 \ub0b4 \uc18c\ud1b5 \uae30\uc220"},"content":{"rendered":"<style>\n.cc-wcs-long,.cc-wcs-long *{box-sizing:border-box}\n.cc-wcs-long{\n  --navy:#142844;--navy-2:#0d1e35;--teal:#3bb6ba;--teal-dark:#26999d;\n  --soft:#eaf9f9;--slate:#5f6b7a;--bg:#f5f7fb;--white:#fff;\n  --border:rgba(20,40,68,.11);--shadow:0 18px 42px rgba(9,20,43,.08);\n  --radius:22px;font-family:Inter,Arial,sans-serif;color:var(--navy);line-height:1.7\n}\n.cc-wcs-long a{text-decoration:none;color:inherit}\n.cc-wcs-long h2,.cc-wcs-long h3,.cc-wcs-long 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30px;border-radius:26px;background:linear-gradient(145deg,var(--navy),var(--navy-2));\n  color:#fff;text-align:center\n}\n.cc-wcs-long .cc-final h2{font-size:clamp(30px,4vw,48px);line-height:1.08;margin-bottom:12px}\n.cc-wcs-long .cc-final p{max-width:760px;margin:0 auto 22px;color:rgba(255,255,255,.8)}\n.cc-wcs-long .cc-actions{display:flex;flex-wrap:wrap;justify-content:center;gap:12px}\n@media(max-width:850px){.cc-wcs-long .cc-grid-3{grid-template-columns:repeat(2,1fr)}}\n@media(max-width:680px){\n  .cc-wcs-long .cc-grid-2,.cc-wcs-long .cc-grid-3,\n  .cc-wcs-long .cc-module-grid,.cc-wcs-long .cc-compare{grid-template-columns:1fr}\n  .cc-wcs-long .cc-actions{display:grid}\n  .cc-wcs-long .cc-btn{width:100%}\n}\n<\/style>\n<div class=\"cc-wcs-long\">\n<section class=\"cc-section\">\n<div class=\"cc-eyebrow\">Course overview<\/div>\n<h2 class=\"cc-title\">Clear communication is a repeatable workplace skill.<\/h2>\n<p class=\"cc-lead\">\n    Workplace Communication Skills is a 10-module online employee course focused on email,<br \/>\n    chat, meetings, one-on-one conversations, active listening, clarification, calm conflict<br \/>\n    communication and reliable follow-through. Employees learn practical habits that reduce<br \/>\n    confusion and support stronger working relationships.\n  <\/p>\n<\/section>\n<section class=\"cc-section\">\n<div class=\"cc-grid-2\">\n<div class=\"cc-card\">\n<div class=\"cc-eyebrow\">Why employers assign it<\/div>\n<h3>Training for communication problems that disrupt work.<\/h3>\n<ul class=\"cc-list\">\n<li>Reactive, vague or unprofessional email and chat messages<\/li>\n<li>Repeated misunderstandings between coworkers or departments<\/li>\n<li>Difficulty listening, clarifying or confirming next steps<\/li>\n<li>Defensive responses during feedback or disagreement<\/li>\n<li>Weak follow-through after meetings or assignments<\/li>\n<li>Remote and hybrid communication challenges<\/li>\n<\/ul><\/div>\n<div class=\"cc-card cc-dark\">\n<div class=\"cc-eyebrow\" style=\"color:#8de4e5\">What is included<\/div>\n<h3>Structured online training with practical workplace examples.<\/h3>\n<ul class=\"cc-list\">\n<li>Ten focused online modules<\/li>\n<li>Email, chat, meeting and conversation scenarios<\/li>\n<li>Individual learner access<\/li>\n<li>Digital completion documentation<\/li>\n<li>Options for one employee or multiple learners<\/li>\n<\/ul><\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"cc-section\">\n<div class=\"cc-eyebrow\">Learning outcomes<\/div>\n<h2 class=\"cc-title\">Employees learn communication habits they can use immediately.<\/h2>\n<div class=\"cc-grid-3\">\n<div class=\"cc-card\">\n<div class=\"cc-num\">01<\/div>\n<h3>Clear Written Messages<\/h3>\n<p>Write email and chat messages with a clear purpose, useful context and a defined next step.<\/p>\n<\/div>\n<div class=\"cc-card\">\n<div class=\"cc-num\">02<\/div>\n<h3>Professional Tone<\/h3>\n<p>Recognize how wording, urgency and phrasing affect how coworkers interpret a message.<\/p>\n<\/div>\n<div class=\"cc-card\">\n<div class=\"cc-num\">03<\/div>\n<h3>Active Listening<\/h3>\n<p>Listen for meaning, avoid premature assumptions and confirm understanding.<\/p>\n<\/div>\n<div class=\"cc-card\">\n<div class=\"cc-num\">04<\/div>\n<h3>Clarifying Expectations<\/h3>\n<p>Ask useful questions, confirm ownership and close gaps before they become problems.<\/p>\n<\/div>\n<div class=\"cc-card\">\n<div class=\"cc-num\">05<\/div>\n<h3>Calm Conflict Communication<\/h3>\n<p>Keep disagreements focused on facts, outcomes and next steps instead of escalation.<\/p>\n<\/div>\n<div class=\"cc-card\">\n<div class=\"cc-num\">06<\/div>\n<h3>Reliable Follow-Through<\/h3>\n<p>Close communication loops by documenting decisions, timelines and responsibility.<\/p>\n<\/div><\/div>\n<\/section>\n<section class=\"cc-section\">\n<div class=\"cc-eyebrow\">Course curriculum<\/div>\n<h2 class=\"cc-title\">Ten modules focused on everyday employee communication.<\/h2>\n<div class=\"cc-module-grid\">\n<div class=\"cc-module\"><span>Module 1<\/span><\/p>\n<h3>Foundations of Clear Communication<\/h3>\n<p>How intent, interpretation, context and clarity shape workplace messages.<\/p>\n<\/div>\n<div class=\"cc-module\"><span>Module 2<\/span><\/p>\n<h3>Professional Tone and Word Choice<\/h3>\n<p>How employees can stay clear and direct without sounding hostile or dismissive.<\/p>\n<\/div>\n<div class=\"cc-module\"><span>Module 3<\/span><\/p>\n<h3>Writing Effective Email and Chat<\/h3>\n<p>Structure, brevity, context and next-step language for digital communication.<\/p>\n<\/div>\n<div class=\"cc-module\"><span>Module 4<\/span><\/p>\n<h3>Active Listening<\/h3>\n<p>Listening for meaning, reducing interruptions and recognizing incomplete understanding.<\/p>\n<\/div>\n<div class=\"cc-module\"><span>Module 5<\/span><\/p>\n<h3>Clarifying Questions<\/h3>\n<p>How to ask useful questions without sounding defensive, accusatory or disengaged.<\/p>\n<\/div>\n<div class=\"cc-module\"><span>Module 6<\/span><\/p>\n<h3>Meetings and One-on-One Conversations<\/h3>\n<p>Preparation, participation, respectful contribution and clear decision summaries.<\/p>\n<\/div>\n<div class=\"cc-module\"><span>Module 7<\/span><\/p>\n<h3>Responding to Feedback<\/h3>\n<p>How to receive correction, ask for clarity and respond without unnecessary escalation.<\/p>\n<\/div>\n<div class=\"cc-module\"><span>Module 8<\/span><\/p>\n<h3>Communication During Conflict<\/h3>\n<p>Fact-based wording, calmer pacing and next-step language during disagreement.<\/p>\n<\/div>\n<div class=\"cc-module\"><span>Module 9<\/span><\/p>\n<h3>Remote and Hybrid Communication<\/h3>\n<p>Digital expectations, availability, response timing and clearer online collaboration.<\/p>\n<\/div>\n<div class=\"cc-module\"><span>Module 10<\/span><\/p>\n<h3>Follow-Through and Closing the Loop<\/h3>\n<p>Confirming ownership, deadlines, decisions and completion after communication occurs.<\/p>\n<\/div><\/div>\n<\/section>\n<section class=\"cc-section\">\n<div class=\"cc-eyebrow\">Enrollment options<\/div>\n<h2 class=\"cc-title\">Train one employee or provide separate access across a team.<\/h2>\n<div class=\"cc-compare\">\n<div class=\"cc-plan\">\n<h3>One Employee<\/h3>\n<p>Individual access for one employee who needs focused workplace communication training.<\/p>\n<div class=\"cc-price\">$349<\/div>\n<ul class=\"cc-list\" style=\"margin-bottom:24px\">\n<li>One individual learner account<\/li>\n<li>Ten structured online modules<\/li>\n<li>Practical workplace examples<\/li>\n<li>Digital completion documentation<\/li>\n<\/ul>\n<p>      <a class=\"cc-btn cc-primary\" href=\"https:\/\/conductcourses.com\/ko\/product\/%ec%a7%81%ec%9e%a5-%eb%82%b4-%ec%86%8c%ed%86%b5-%ea%b8%b0%ec%88%a0\/\">Enroll One Employee<\/a>\n    <\/div>\n<div class=\"cc-plan dark\">\n<h3>Two or More Employees<\/h3>\n<p>Seat-based training provides separate accounts, progress records and completion documentation for multiple learners.<\/p>\n<div class=\"cc-price\">Team<\/div>\n<ul class=\"cc-list\" style=\"margin-bottom:24px\">\n<li>Separate account for each learner<\/li>\n<li>Seat assignment and invitations<\/li>\n<li>Individual progress tracking<\/li>\n<li>Organization-level management<\/li>\n<\/ul>\n<p>      <a class=\"cc-btn cc-secondary\" href=\"https:\/\/conductcourses.com\/ko\/hr-compliance-training-seat-based-team-management\/\">\ud300 \uad50\uc721 \uc635\uc158 \ubcf4\uae30<\/a>\n    <\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"cc-section\">\n<div class=\"cc-eyebrow\">Related workplace topics<\/div>\n<h2 class=\"cc-title\">Explore focused communication training connected to this course.<\/h2>\n<p class=\"cc-lead\">These pages address specific workplace communication needs covered within Workplace Communication Skills.<\/p>\n<div class=\"cc-topic-links\">\n    <a class=\"cc-topic-link\" href=\"https:\/\/conductcourses.com\/ko\/interpersonal-skills-training\/\">Interpersonal Skills Training<\/a><br \/>\n    <a class=\"cc-topic-link\" href=\"https:\/\/conductcourses.com\/ko\/active-listening-skills-training\/\">Active Listening Skills Training<\/a><br \/>\n    <a class=\"cc-topic-link\" href=\"https:\/\/conductcourses.com\/ko\/difficult-conversations-training\/\">Difficult Conversations Training<\/a><br \/>\n    <a class=\"cc-topic-link\" href=\"https:\/\/conductcourses.com\/ko\/teamwork-collaboration-training\/\">Teamwork &amp; Collaboration Training<\/a><br \/>\n    <a class=\"cc-topic-link\" href=\"https:\/\/conductcourses.com\/ko\/conflict-resolution-training\/\">Conflict Resolution Training<\/a><br \/>\n    <a class=\"cc-topic-link\" href=\"https:\/\/conductcourses.com\/ko\/workplace-training-library\/\">Workplace Training Library<\/a>\n  <\/div>\n<\/section>\n<section class=\"cc-section\">\n<div class=\"cc-eyebrow\">Frequently asked questions<\/div>\n<h2 class=\"cc-title\">Workplace communication training questions.<\/h2>\n<div class=\"cc-faq\">\n<details>\n<summary>What does workplace communication training cover?<\/summary>\n<p>The course covers professional email and chat, verbal communication, active listening, clarification, meetings, feedback, conflict communication, remote collaboration and follow-through.<\/p>\n<\/details>\n<details>\n<summary>Who is this course designed for?<\/summary>\n<p>The course is designed for employees who need stronger written, verbal, listening, conflict or follow-through skills at work.<\/p>\n<\/details>\n<details>\n<summary>How many modules are included?<\/summary>\n<p>The course includes ten structured online modules focused on practical workplace communication.<\/p>\n<\/details>\n<details>\n<summary>Does the $349 price cover one employee?<\/summary>\n<p>Yes. The $349 individual product provides access for one employee.<\/p>\n<\/details>\n<details>\n<summary>Can multiple employees be enrolled?<\/summary>\n<p>Yes. Use seat-based team enrollment when two or more learners need separate accounts, progress records and completion documentation.<\/p>\n<\/details>\n<details>\n<summary>Can this support employee coaching or an improvement plan?<\/summary>\n<p>Employers may use the course as one part of onboarding, employee coaching, professional development or a broader improvement process.<\/p>\n<\/details>\n<details>\n<summary>Does the course include completion documentation?<\/summary>\n<p>Yes. Digital completion documentation is available after the employee completes the assigned coursework.<\/p>\n<\/details>\n<details>\n<summary>Is the course useful for remote and hybrid employees?<\/summary>\n<p>Yes. It addresses email, chat, response timing, clarity, digital tone and follow-through\u2014skills that are especially important for remote and hybrid teams.<\/p>\n<\/details>\n<details>\n<summary>Is this legally required compliance training?<\/summary>\n<p>No. Conduct Courses provides workplace education and professional development. Employers remain responsible for any legal, regulatory or organization-specific training that applies.<\/p>\n<\/details><\/div>\n<\/section>\n<section class=\"cc-section\">\n<div class=\"cc-final\">\n<h2>Help one employee communicate more clearly and professionally at work.<\/h2>\n<p>\n      Enroll one employee in Workplace Communication Skills, use team enrollment for multiple learners,<br \/>\n      or choose the complete Employee Conduct Program for broader development.\n    <\/p>\n<div class=\"cc-actions\">\n      <a class=\"cc-btn cc-primary\" href=\"https:\/\/conductcourses.com\/ko\/product\/%ec%a7%81%ec%9e%a5-%eb%82%b4-%ec%86%8c%ed%86%b5-%ea%b8%b0%ec%88%a0\/\">Enroll One Employee \u2014 $349<\/a><br \/>\n      <a class=\"cc-btn cc-secondary\" href=\"https:\/\/conductcourses.com\/ko\/hr-compliance-training-seat-based-team-management\/\">Train Your Team<\/a><br \/>\n      <a class=\"cc-btn cc-secondary\" href=\"https:\/\/conductcourses.com\/ko\/%ec%a7%81%ec%9b%90-%ed%92%88%ed%96%89-%ed%94%84%eb%a1%9c%ea%b7%b8%eb%9e%a8\/\">View Employee Conduct Program<\/a>\n    <\/div>\n<\/p><\/div>\n<\/section>\n<\/div>","protected":false},"excerpt":{"rendered":"<style>\n.cc-wcs-short,.cc-wcs-short *{box-sizing:border-box}\n.cc-wcs-short{\n  --navy:#142844;--teal:#3bb6ba;--teal-dark:#26999d;--soft:#eaf9f9;\n  --slate:#5f6b7a;--border:rgba(20,40,68,.12);\n  font-family:Inter,Arial,sans-serif;color:var(--navy);line-height:1.65\n}\n.cc-wcs-short .cc-kicker{\n  display:inline-flex;padding:7px 12px;border-radius:999px;background:var(--soft);\n  color:var(--teal-dark);font-size:11px;font-weight:900;letter-spacing:.08em;\n  text-transform:uppercase;margin-bottom:12px\n}\n.cc-wcs-short h2{\n  font-size:clamp(28px,3vw,40px);line-height:1.08;letter-spacing:-.04em;\n  margin:0 0 14px;font-weight:900\n}\n.cc-wcs-short p{margin:0 0 16px;color:var(--slate);font-size:16px}\n.cc-wcs-short .cc-benefits{\n  display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;margin:20px 0\n}\n.cc-wcs-short .cc-benefit{\n  position:relative;padding:12px 14px 12px 38px;border:1px solid var(--border);\n  background:#fff;border-radius:14px;font-size:13px;font-weight:800\n}\n.cc-wcs-short .cc-benefit:before{\n  content:\"\u2713\";position:absolute;left:13px;top:10px;width:20px;height:20px;\n  display:flex;align-items:center;justify-content:center;border-radius:50%;\n  background:var(--soft);color:var(--teal-dark);font-weight:900\n}\n.cc-wcs-short .cc-price-note{\n  display:flex;align-items:center;gap:12px;padding:15px 17px;border-radius:16px;\n  background:linear-gradient(135deg,var(--navy),#0d1e35);color:#fff\n}\n.cc-wcs-short .cc-price{font-size:30px;line-height:1;font-weight:900}\n.cc-wcs-short .cc-price-copy{font-size:12px;color:rgba(255,255,255,.78)}\n@media(max-width:640px){.cc-wcs-short .cc-benefits{grid-template-columns:1fr}}\n<\/style>\n<div class=\"cc-wcs-short\">\n<div class=\"cc-kicker\">Online Employee Communication Training<\/div>\n<h2>\uc9c1\uc7a5 \ub0b4 \uc18c\ud1b5 \uae30\uc220<\/h2>\n<p>\n    A practical 10-module online course that helps employees write more clearly,<br \/>\n    listen more carefully, communicate professionally and reduce avoidable workplace misunderstandings.\n  <\/p>\n<div class=\"cc-benefits\">\n<div class=\"cc-benefit\">10 structured online modules<\/div>\n<div class=\"cc-benefit\">Access for one employee<\/div>\n<div class=\"cc-benefit\">Email, chat and meeting examples<\/div>\n<div class=\"cc-benefit\">Digital completion documentation<\/div>\n<\/p><\/div>\n<div class=\"cc-price-note\">\n<div class=\"cc-price\">$349<\/div>\n<div class=\"cc-price-copy\">One-time individual enrollment<br \/>Team training options available<\/div>\n<\/p><\/div>\n<\/div>","protected":false},"featured_media":225,"template":"","meta":[],"product_brand":[],"product_cat":[30],"product_tag":[],"class_list":["post-2383","product","type-product","status-publish","has-post-thumbnail","product_cat-employee-conduct-courses","first","instock","virtual","sold-individually","purchasable","product-type-simple"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.3 (Yoast SEO v28.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Workplace Communication Skills - Workplace Conduct Training &amp; 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