Désescalade et résolution des conflits pour les managers

Manager training on calming tense situations and guiding conflict toward solutions instead of blame.

$349.00

illustration d'un manager utilisant des techniques de désescalade pour calmer deux employés lors d'un conflit au travail dans un bureau moderne

De-Escalation & Conflict Resolution for Managers teaches leaders how to calm tense situations, separate parties when needed and steer conversations toward solutions. It is designed for supervisors who must manage conflict without making issues bigger.