针对管理者的冲突降级与解决

Manager training on calming tense situations and guiding conflict toward solutions instead of blame.

$349.00

现代办公室中,经理运用降温技巧平息两名员工之间工作冲突的插图

De-Escalation & Conflict Resolution for Managers teaches leaders how to calm tense situations, separate parties when needed and steer conversations toward solutions. It is designed for supervisors who must manage conflict without making issues bigger.