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Terms of Service

Last updated: December 2, 2025

Welcome to Conduct Courses (“Conduct Courses”, “we”, “us”, or “our”). These Terms of Service (“Terms”) govern your access to and use of our website at conductcourses.com (the “Site”) and our workplace conduct training, courses, programs, and related materials (collectively, the “Services”).

By accessing or using the Site or Services, you agree to be bound by these Terms. If you do not agree with these Terms, you must not use the Site or Services.

1. Eligibility

You may use the Site and Services only if you:

  • are at least 18 years of age (or the age of majority in your jurisdiction); and
  • have the authority to enter into these Terms on behalf of yourself or the organization you represent.

If you are using the Services on behalf of an employer or organization, you represent and warrant that you are authorized to bind that entity to these Terms.

2. Purpose of Conduct Courses

Conduct Courses provides workplace conduct training, behavioral compliance courses, and related educational programs. Our content is designed for informational and educational purposes only.

Conduct Courses does not provide legal, medical, or mental health advice. Our training does not replace legal counsel, HR policy, or professional advice from licensed practitioners. Organizations remain solely responsible for their own policies, legal compliance, and decisions.

3. Accounts and Access

Some features may require an account to access course content or track progress. You are responsible for:

  • keeping your login credentials confidential;
  • restricting access to your account; and
  • all activity that occurs under your account.

You agree to notify us immediately of any unauthorized use of your account or breach of security. We may suspend or terminate accounts that violate these Terms or are used in a way that may harm Conduct Courses, our customers, or others.

4. Course Purchases, Payments, and Refunds

4.1 Pricing and Payment

Course and program pricing will be displayed at checkout or in an applicable order form. Unless otherwise stated, prices are listed in U.S. Dollars and do not include applicable taxes or fees.

By providing payment information, you authorize us (and our payment processors) to charge the total amount due, including taxes and any recurring charges if applicable.

4.2 Refunds

Unless a separate written agreement or specific course description states otherwise, all course and program purchases are non-refundable once access has been granted.

In limited cases (such as duplicate purchases or technical errors), we may, at our sole discretion, issue a refund or account credit.

5. License and Use of Content

All course materials, videos, text, graphics, downloads, certificates, and other content available through the Site and Services (the “Content”) are owned by Conduct Courses or our licensors and are protected by copyright and other intellectual property laws.

Subject to these Terms and any applicable order, we grant you a limited, non-exclusive, non-transferable license to access and use the Content solely for your internal business or personal educational use.

You may not:

  • reproduce, distribute, or publicly display Content outside your organization;
  • resell or sublicense access to the Services or Content;
  • share login credentials or allow others to impersonate you;
  • remove any copyright, trademark, or proprietary notices on the Content.

Any use of the Services or Content not expressly permitted by these Terms is prohibited.

6. Customer Responsibilities

You are solely responsible for:

  • ensuring that training selected is appropriate for your jurisdiction, court, employer, or regulator;
  • confirming that your organization’s policies, laws, or regulatory requirements are satisfied;
  • verifying that course completion and certificates meet your specific requirements.

Conduct Courses does not guarantee acceptance of any particular course or certificate by any court, employer, regulator, or third party.

7. Prohibited Conduct

You agree not to:

  • use the Site or Services for any unlawful purpose;
  • attempt to hack, disrupt, or overload the Site;
  • upload malware, scripts, or content that violates the rights of others;
  • harass, threaten, or abuse others using our platforms;
  • scrape, crawl, or use automated tools to access the Site (except for search engine indexing).

We may suspend or terminate access if we believe a user is engaging in prohibited conduct.

8. Third-Party Services and Links

The Site may contain links to third-party websites, services, or resources. These links are provided for convenience only. Conduct Courses does not endorse and is not responsible for the content, products, or services of third parties.

Your use of third-party websites or services is at your own risk and may be subject to additional terms and policies.

9. Disclaimers

THE SITE, SERVICES, AND CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CONDUCT COURSES DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

  • IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
  • ANY WARRANTY THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE;
  • ANY WARRANTY REGARDING THE ACCURACY, COMPLETENESS, OR RELIABILITY OF CONTENT.

TRAINING MATERIALS AND CERTIFICATES DO NOT CONSTITUTE LEGAL ADVICE, MEDICAL ADVICE, HR POLICY, OR PROFESSIONAL COUNSEL.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, CONDUCT COURSES, ITS OWNERS, AFFILIATES, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY:

  • INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES;
  • LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS;
  • CLAIMS ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE, SERVICES, OR CONTENT.

IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID TO CONDUCT COURSES FOR THE RELEVANT COURSE OR PROGRAM DURING THE SIX (6) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM.

11. Indemnification

You agree to indemnify and hold harmless Conduct Courses, its owners, employees, and affiliates from any claims, losses, damages, liabilities, including legal fees, arising out of or related to:

  • your use of the Site or Services;
  • your violation of these Terms; or
  • your violation of any rights of a third party.

12. Changes to the Services and Terms

We may update or modify the Site, Services, or Content at any time, including adding or removing features, courses, or programs.

We may also update these Terms from time to time. When we do, we will change the “Last updated” date above. Your continued use of the Site or Services after changes means you accept the updated Terms.

13. Termination

We may suspend or terminate your access to the Site or Services at any time, with or without notice, if you violate these Terms, misuse the Services, or fail to pay any applicable fees.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of [Your State], without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts located in [Your County], [Your State], and you consent to the personal jurisdiction of those courts.

15. Contact Us

If you have questions about these Terms, please contact us:

Conduct Courses
Email: support@conductcourses.com
Website: https://conductcourses.com