Professional Behavior & Ethics at Work.
Professional Behavior & Ethics at Work teaches employees how to act with integrity, communicate with respect, and handle everyday work situations ethically and professionally. This course helps employees understand how their choices affect trust, teamwork and culture.
It is ideal for employees who need clear expectations around honesty, ethical behavior, workplace respect, confidentiality and decision-making.
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Core professionalism and ethical skills.
This course provides employees with a clear understanding of what ethical, respectful and professional conduct looks like in everyday workplace situations.
Ethical Decision-Making
- How to identify ethical dilemmas
- How to choose actions that build trust
- How to avoid shortcuts that harm credibility
- How to own mistakes without hiding them
Professional Conduct
- Show respect through tone and communication
- Maintain boundaries and confidentiality
- Handle conflict in calm, ethical ways
- Demonstrate reliability and fairness
Anyone who must uphold professional standards.
This course is ideal for employees who work with sensitive information, handle customer interactions, contribute to team decisions or must demonstrate reliability and ethical behavior.
- Customer-facing employees
- New hires who need expectations defined
- Employees involved in conflicts or disputes
- Team members handling confidential information
- Any staff needing a professionalism refresh
Professional Behavior & Ethics — module breakdown.
Module 1: Ethics & Integrity
What ethical behavior means in the real world and how to act with integrity every day.
Module 2: Respectful Communication
Using respectful tone, avoiding harmful language and staying professional under stress.
Module 3: Boundaries & Confidentiality
Understanding what must remain private and how boundaries affect trust and safety.
Module 4: Workplace Ethics Scenarios
Real-world examples illustrating good, questionable and unacceptable workplace decisions.
Module 5: Professional Accountability
Owning mistakes, correcting behavior and earning credibility over time.
BECI-backed certificate included.
Upon completion, the employee receives a behavior-specific certificate acknowledging the topics covered.
- Shows completion of Professional Behavior & Ethics at Work
- Includes ethics, communication and professionalism topics
- Suitable for HR documentation and performance files
External sites connected to ethical behavior and professionalism.
These organizations reinforce the principles taught in this course and offer broader context on ethical communication, behavior expectations and integrity.