Privacy Policy
Conduct Courses (“Conduct Courses”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website at conductcourses.com or use our Services.
By using the Site or Services, you agree to the practices described in this Policy.
1. Information We Collect
1.1 Information You Provide
We may collect information that you provide directly to us, such as:
- Name and contact details (e.g., email address, phone number);
- Organization name and role/title;
- Account login details (username, password);
- Billing information (processed by third-party payment providers);
- Course selections, progress data, quiz responses, and certificates;
- Messages you send us, including support requests and survey responses.
1.2 Information Collected Automatically
When you use the Site, we may automatically collect:
- IP address and general location information;
- Device and browser type;
- Pages visited, time on page, and click activity;
- Referring URLs and search terms.
We may use cookies, web beacons, or similar technologies to collect this information to analyze usage and improve the Site and Services.
2. How We Use Information
We may use the information we collect to:
- Provide, operate, and maintain the Site and Services;
- Process payments and deliver purchased courses or programs;
- Track course progress, completions, and certificates;
- Communicate with you about your account, purchases, updates, and support;
- Respond to inquiries and provide customer support;
- Improve course content, features, and user experience;
- Send promotional or informational messages (you may opt out of marketing emails at any time);
- Protect against fraudulent, unauthorized, or illegal activity;
- Comply with legal obligations and enforce our Terms.
3. Cookies and Tracking Technologies
We may use cookies and similar technologies (such as pixels and local storage) to remember preferences, understand how users interact with the Site, and improve performance.
You may adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, some features of the Site may not function properly if cookies are disabled.
4. Sharing of Information
We do not sell your personal information. We may share information with:
- Service providers – third-party vendors that help us process payments, host the Site, deliver emails, analyze usage, or provide support.
- Organizational contacts – if your access is provided by an employer or organization, certain course completion data and certificates may be visible to authorized contacts at that organization.
- Legal and safety purposes – when required to comply with law, enforce our Terms, or protect the rights, property, and safety of Conduct Courses, our users, or others.
- Business transfers – if we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Retention
We retain personal information for as long as necessary to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements.
Course progress and certificate data may be retained to allow users and organizations to verify completion history and reporting.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure and we cannot guarantee absolute security.
7. Your Choices
- Account Information – You may update certain account details by logging into your account or contacting us.
- Email Preferences – You may opt out of marketing emails by using the “unsubscribe” link in our messages. We may still send transactional or service-related communications.
- Cookies – You may adjust your browser settings to manage cookies, though some features may not work properly if cookies are disabled.
8. Children’s Privacy
Our Site and Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
9. International Users
If you access the Site from outside the United States, you understand that your information may be processed in the United States, where data protection laws may differ from those in your jurisdiction.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Your continued use of the Site or Services after changes indicates your acceptance of the updated Policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Conduct Courses
Email: privacy@conductcourses.com
Website: https://conductcourses.com