Behavioral Risk Module

Psychological Safety & Speaking Up

Psychological Safety & Speaking Up teaches employees how to express concerns calmly, ask questions without fear, and support coworkers who share ideas or raise issues. It builds trust, belonging and respectful communication.

This course focuses on everyday moments—how people respond to feedback, how teams talk during stress, and how employees choose to speak up when something feels unsafe or unclear.

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illustration of an instructor leading a psychological safety and speaking up training session with employees in a modern office
What employees learn

How to communicate safely, respectfully and confidently.

This course shows employees how to contribute to a workplace where people feel safe asking questions, raising concerns and sharing ideas without fear of embarrassment or retaliation.

Safe Communication Skills

  • How to express concerns respectfully
  • How to ask clarifying questions without fear
  • How to give feedback without attacking the person
  • How to raise issues in calm, professional ways

Building Psychological Safety

  • How to respond supportively when coworkers speak up
  • How to reduce defensiveness in conversations
  • How leaders and peers influence team trust
  • How behavior affects whether others feel safe contributing
Who it's for

Teams that want healthier communication and culture.

This module benefits all employees, especially those working in groups, hybrid teams or roles where clear communication and trust matter every day.

  • Teams with low participation or engagement
  • Employees afraid to ask for help or clarification
  • Groups recovering from conflict or low trust
  • Workplaces emphasizing “speak-up culture”
Course outline

Psychological Safety & Speaking Up — module overview.

Module 1: What Psychological Safety Means

Understanding why people hesitate to speak up and what helps them feel confident doing so.

Module 2: Supportive Reactions

How employees react when someone shares an idea or concern determines whether trust grows or shrinks.

Module 3: Reducing Defensiveness

Strategies for staying open during feedback or uncomfortable discussions.

Module 4: Safe Speaking-Up Strategies

How to raise issues respectfully, calmly and without escalation.

Module 5: Supporting a Trust-Based Culture

Everyday habits that help teammates feel welcome to ask questions and share ideas.

Certificate

HR-ready psychological safety certificate.

Employees receive a certificate confirming completion of Psychological Safety & Speaking Up, which HR can use for performance coaching or culture initiatives.

  • Shows completion of Psychological Safety training
  • Includes communication and trust-building topics
  • Fits performance and culture documentation files
External resources

Organizations that study psychological safety and trust at work.

These resources explore team trust, psychological safety and healthy workplace communication.