Respect & Civility in the Workplace

Online Workplace Civility Training

Respect & Civility in the Workplace

A practical 10-module online course that helps employees and workplace leaders strengthen
respectful communication, everyday civility, conflict response, trust repair and professional conduct.

10 structured online modules
Access for one employee
Real workplace scenarios
Digital completion documentation

$349
One-time individual enrollment
Team training options available

$349.00

illustration of an instructor teaching Respect and Civility in the Workplace to a small group of employees in a modern office
Course overview

Respectful workplaces are built through everyday behavior.

Respect & Civility in the Workplace is a 10-module online course that helps employees
and workplace leaders understand what respectful conduct looks like in real situations.
The course covers communication, disagreement, inclusion, bystander response, trust repair,
digital behavior, cross-functional problem-solving and the systems that support a more civil workplace.

Who this course supports

Practical training for organizations strengthening workplace culture.

  • Employees who need stronger respect and civility skills
  • Teams experiencing tension, conflict or communication breakdowns
  • Managers responsible for setting and reinforcing conduct expectations
  • Organizations addressing incivility, exclusion or recurring friction
  • Remote and hybrid teams navigating digital communication challenges
What is included

Structured online training with real-world application.

  • Ten focused online modules
  • More than 50 course steps and lessons
  • Practical workplace examples and scenarios
  • Individual learner access
  • Digital completion documentation

Learning outcomes

Learners build skills that support respect, trust and responsible action.

01

Everyday Civility

Recognize the behaviors that communicate respect across routine workplace interactions.

02

Respectful Communication

Use listening, inclusive language and clear feedback to reduce unnecessary friction.

03

Constructive Disagreement

Separate firm management and healthy disagreement from abusive or demeaning conduct.

04

Bystander Action

Understand practical options for responding, documenting, routing and reporting concerns.

05

Trust Repair

Use professional apologies, recovery notes and follow-through after workplace harm.

06

Culture Reinforcement

Apply norms, rituals, health checks and manager habits that help respectful conduct last.

Course curriculum

Ten modules covering respect and civility from individual behavior to workplace systems.

Module 1

Foundations

What civility and respect mean in real work, the cost of incivility, everyday signals of respect and digital civility.

Module 2

Respectful Communication in Practice

Listening, inclusive language, dignity-protecting feedback, disagreement without heat and clear updates under pressure.

Module 3

Civility in Action

Abusive conduct versus firm management, harassment awareness, bystander tools, reporting and anti-retaliation.

Module 4

Building Everyday Respect

Coaching, recognition, fair opportunities, meeting norms and manager documentation practices.

Module 5

Repairing Harm & Rebuilding Trust

Professional apologies, recovery notes, re-entry after conflict, prevention and closure.

Module 6

Respect in Digital & Public Spaces

Email, chat, recordings, privacy, external statements, conferences and public communication.

Module 7

Repairing Culture at Scale

Leadership visibility, practical norms, inclusive rituals, culture health checks and manager reinforcement.

Module 8

Respectful Problem-Solving Across Functions

Cross-team handoffs, shared criteria, priority conflicts, internal and external messaging and improvement loops.

Module 9

Partnering with Customers & Vendors

Respectful external communication, scope, service levels, joint incidents and turning agreements into practice.

Module 10

Capstone

A full-system review covering prevention, communication, failure modes and a practical 60-day adoption plan.

Enrollment options

Choose individual enrollment or seat-based team training.

One Employee

Individual access for one employee who needs focused respect and civility training.

$349
  • One individual learner account
  • Ten structured online modules
  • Practical workplace scenarios
  • Digital completion documentation

Enroll One Employee

Two or More Employees

Seat-based training provides separate access, progress records and completion documentation for multiple learners.

Team
  • Separate learner accounts
  • Seat assignment and invitations
  • Individual progress tracking
  • Organization-level management

View Team Training Options

Related workplace topics

Explore related employee conduct and communication training.

Frequently asked questions

Respect & Civility in the Workplace questions.

Who is this course designed for?

The course is designed for employees, managers and workplace teams that need stronger skills in respect, communication, conflict response, trust repair and everyday civility.

How many modules are included?

The course includes ten structured modules and more than 50 individual course steps and lessons.

Does the $349 price cover one employee?

Yes. The $349 individual enrollment provides access for one employee.

Can multiple employees be enrolled?

Yes. Seat-based team enrollment is available for organizations that need separate learner accounts, progress tracking and completion records.

Does the course address digital communication?

Yes. The curriculum covers email, chat, hybrid workspaces, recordings, social communication and public-facing workplace interactions.

Does the course cover conflict and trust repair?

Yes. It includes disagreement, bystander tools, reporting, professional apologies, recovery notes, re-entry after conflict and follow-through.

Can employers use this for coaching or culture improvement?

Yes. Employers may use the course as part of coaching, onboarding, professional development or a broader workplace culture initiative.

Does the course include completion documentation?

Yes. Digital completion documentation is available after the learner completes the assigned course.

Is this legal advice or legally required compliance training?

No. Conduct Courses provides workplace education and professional development. Employers remain responsible for their own legal obligations, policies and required training.

Build a more respectful, civil and trustworthy workplace.

Enroll one employee in Respect & Civility in the Workplace,
choose team enrollment for multiple learners or explore the complete workplace training library.